Our Service

What We Offer

At Atlas Global BPO, we deliver tailored outsourcing solutions to enhance your business operations. Our services include IT support, customer service, data entry, and back-office operations. By utilizing advanced technology and industry best practices, we help you reduce costs and improve efficiency, allowing you to focus on what you do best.

Customer Support Solutions

  • Multilingual call center operations (Voice, Email, Chat)
  • Complaint resolution and escalation handling
  • Retention and loyalty program support

Technical Support

  • Tier 1 & Tier 2 helpdesk
  • Software troubleshooting
  • Remote diagnostics & issue resolution

Digital Marketing & SEO

  • SEO optimization and link building
  • Paid ad management (Google Ads, Meta)
  • Social media strategy & execution

HR & Recruitment Process Outsourcing

  • End-to-end recruitment support
  • Employee onboarding & background verification
  • Talent database management

IT Infrastructure Support

  • 24/7 IT monitoring and incident handling
  • Cloud service administration
  • Network security and data backup

E-commerce Back-Office

  • Product listing and catalog management
  • Order processing & fulfillment tracking
  • Returns and refund handling
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Content & AI Support

  • Content moderation (image, video, text)
  • Data labeling for AI/ML applications
  • Annotation & quality assurance workflows

Industries We Serve

Technology & SaaS

  • 24/7 Customer Support for product inquiries and troubleshooting
  • Technical onboarding support for new users
  • Product configuration assistance and Tier 1 & 2 helpdesk
  • License & subscription management
  • Client usage analytics and feedback loops

Use Case: Supporting a fast-scaling SaaS platform in onboarding 10,000+ users monthly, reducing onboarding time by 25%.